Performance Improvement

Performance Guidelines: A Supervisor's Guide for the Development and Assessment of Field Investigation Skills

This resource provides supervisors with methods for training and tools to assess a healthcare worker's field investigation skills including ability to set priorities, locate patients and provide motivation and education to ensure medical evaluation, utilize appropriate investigation techniques and disposition investigations in a timely manner.

This material is available on-line only.
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Performance Guidelines for Contact Investigation: The TB Interview

This manual provides a structured plan for the training, development and evaluation of healthcare workers involved in contact investigation. It focuses on interview techniques and communication skills and provides data collection instruments for the provision of objective feedback to the interviewer.

This material is available on-line only.
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Tuberculosis Contact Investigations in Congregate Settings

Designing a Drug O Gram

This resource is designed for use in the evaluation of contact investigations in congregate settings. The resource provides explanatory text and tools for assessing healthcare worker performance and skills as well as programmatic outcomes of contact investigations in congregate settings.

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Additional documents (forms):

  • Health Care Worker Skills and Performance Evaluation Form for Contact Investigation in Congregate Settings [DOC]
  • Programmatic Outcomes Form for Contact Investigations in Congregate Settings [DOC]
  • Sample Contact Investigations in a Congregate Setting Summary Form [DOC]