In this module, you have learned:
- Simple decisions to ask questions, word choice, information depth, speech patterns,
body language, and facial expression can greatly affect the quality of one-to-one communication between the patient and physician.
- To a large degree, these are conscious choices that can be learned and customized to fit
the TB patient or suspect during clinic visits.
- Improving the basic communication skills described above can help strengthen the patient-
physician relationship.
- TB patients should receive information about what to expect over multiple encounters
with health care workers.
- Strengthening your communication skills takes time and practice but is important for
optimal patient experience and outcome.
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