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- The physician who hurriedly enters the examination room several minutes late, takes notes quickly, and turns away while the patient is talking, almost certainly conveys impatience and minimal interest in the patient.
- Over several such encounters, patients may understand this nonverbal behavior to mean their visit is unimportant, even if you told the patient otherwise.
- Be aware of the implicit messages that are conveyed through nonverbal actions as well as recognizing these cues from the patient.
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